Tuesday, August 12, 2008

Delayed Sending of Email

Every once in a while, people pitch me a new feature for Outlook: "This is something I'd use every day!" For a large percentage of these, Outlook already does what they want, and it's just hard to find it.

A good example of this is delayed sending of email. Instead of sending the email when you hit "Send", you want to automatically send the email at a later time. Maybe you don't want to give someone the impression that you respond to their emails instantly. Or your press release goes out at midnight but you don't want to be awake at such a late hour.

This feature already exists. In Outlook 2007, it's called "Delay Delivery". When you're composing a message, click the icon in the menu bar, then check "Do not deliver before". In Outlook 2003, click "Options", then "Do not deliver before".



This is a great illustration of both Outlook's greatest strength and greatest weakness. I can easily imagine the corporate IT meetings in the mid-1990s where admins compared the feature matrix of Outlook to that of Lotus Notes, and decided to go with Outlook. Microsoft got everyone to use Outlook partly because it had a complete product with every feature box checked. On the other hand, it created a client with a lot of complexity, where every new release needs to carry the weight of the last one to assure backwards compatibility. Complexity leads to long cycles, and slow products. However, it can also lead to market dominance.

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Wednesday, March 19, 2008

Microsoft's Office Transformation

John K. Waters from Redmond Developer News - a magazine devoted to developing on the Windows platform - wrote an article on how companies are starting to use Office as an extendable platform. Interesting stuff.

The article also has some quotes by me where I talk about Xobni, our experience with Outlook and our plans beyond it. Read it here.

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Wednesday, March 12, 2008

Does your Outlook speak a Foreign Language?

If you have a non-English edition of Microsoft Outlook, I need your help!

Here at Xobni, some of our algorithms and heuristics rely on Outlook speaking English. Unfortunately for our software, but fortunately for us, a very significant percentage of our users work with non-English versions of Outlook.

Since our Pirate Testing Lab and our impressive farm of happy virtual machines contains only English-language Outlook installs, I need your help.

If you have a non-English edition of Outlook, please leave a comment with the following:
  • Your country, the language, and version (2003/2007) of your Microsoft Outlook
  • The names that your edition of Outlook uses for:
    1. Inbox
    2. Outbox
    3. Sent Items
    4. Deleted Items
    5. Drafts
    6. Junk E-Mail
    7. RSS Feeds
    8. Search Folders
    9. Calendar
  • The prefix that your Outlook adds to the subject on an email you reply to. For example, in English this is "Re:". In German this is "Aw:". In Italian, this is "R:"
  • The prefix for "Reply All". In English this is "RE:"
  • The prefix for "Forward". In English this is "FW:"
  • (Extra credit): The prefixes Outlook uses when someone accepts or declines your appointment, or sets attendance to tentative. In English, this is "Accepted:", "Declined:" and "Tentative:"

Thanks so much – your help is greatly appreciated!

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